A practical guide with scripture references that demonstrate how to deal with customers in such a manner that freely elicits exceptional reviews, this book is the culmination of more than twenty years of customer service experience, and proves to be the easiest method of growing a business. It is borne of a passion for service, and written solely to assist businesses in building relationships and increasing sales.
As you read this book, you will begin to understand how easy it is to win new customers, and improve the relationships with existing customers.
Dealing With People the Way Jesus Did or Growing Your Business Through Exceptional Customer Service Jonathan Newton
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Madia, Ph.DHear their problemI read online that dr wakina helped a girl in this situation and I contacted him for helpDealing w/a Difficult ClientHave a sheet handy of your local competitors, with phone numbers and direct contacts to the agency presidentIf they are never going to be satisfied, are not profitable and take inordinate amounts of your time, your company is better off without them71
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7The Best Tip to WealthAlways greet difficult customers and end with a smileBe very polite, friendly and apologetic (even if not your fault)More times than not, it is because of nothing you didOffer to be their personal hero in solving their problem15
As you expose each layer, you learn more of what they are looking for and are getting closer to resolving their issuesLearn more Read for 0.00 OR Buy now Promotions apply when you purchase These promotions will be applied to this item: Some promotions may be combined; others are not eligible to be combined with other offersBut there are times when you have to consider "firing" a client tooBest Advice/Customer ServiceYou seem angry, are you angry at me? I want to help be on your side, can we do that?Thanks to: Sally Franz of Sally FranzSign inYour AccountTryPrimeYourLists Basket0 Your Amazon.co.ukToday's DealsGift Cards & Top UpSellHelp Kindle Store Buy A Kindle Kindle Books Kindle Unlimited NEW! Prime Reading Kindle Singles Kindle Daily Deals Free Reading Apps Newsstand Accessories Certified Refurbished Help Content and devices Amazon Device Support Kindle eBooks › Business & Finance › Industries & Professions Enter your mobile number or email address below and we'll send you a link to download the free Kindle AppWhat is the source?Once, when I was confronted with an angry customer, I said to him, "You seem very angry, but not at meYou have to ask yourself how you'll handle it84 07f867cfac