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A practical guide with scripture references that demonstrate how to deal with customers in such a manner that freely elicits exceptional reviews, this book is the culmination of more than twenty years of customer service experience, and proves to be the easiest method of growing a business. It is borne of a passion for service, and written solely to assist businesses in building relationships and increasing sales.
As you read this book, you will begin to understand how easy it is to win new customers, and improve the relationships with existing customers.
Dealing With People the Way Jesus Did or Growing Your Business Through Exceptional Customer Service Jonathan Newton
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7The Best Tip to WealthAlways greet difficult customers and end with a smileBe very polite, friendly and apologetic (even if not your fault)More times than not, it is because of nothing you didOffer to be their personal hero in solving their problem15
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